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Oracle apps - Customer creation

posted by Sanjay   | 10 years ago


Navigating the Customer Form

Responsibility: Receivables Manager
Navigation: Customers > Customers

 

One of the major changes in Release 12 is the introduction of the new Customer interface. The Customer form in Release 11.5 which was developed using Oracle Forms, has now been replaced by an HTML/Java interface in Release 12.

Historically, the customer data model was owned by Oracle Receivables (AR). However, as the data model changed and more complex relationships and attributes had to be tracked and monitored, the Trading Community Architecture (TCA) product was created.

All applications within the E-Business suite that require interaction with a customer integrate with TCA. Customer information is no longer stored in the individual applications but rather in a central repository/registry maintained within TCA.


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