Reports
dashboards
Leader responsible for the adoption of the change
Business transformation
Process definition
Survey of requirements and functionality of the tool
Field configuration
Sales force training in CRM
Extraction and processing of commercial information, for the construction of the indicators required by the company, and not generated by the CRM
Audit of the management executed by the sales force in CRM.
Leader responsible for quality, consistency and updating of information.
Interlocution with different suppliers (publicist, media agency, CRM)