Job Description

Recognized as a “Top Place to Work” by the Boston Globe, Bit9 + Carbon Black offers the most complete software solution to prevent, detect and respond to cyber attacks. Our entire team – from sales reps, to engineers, to intelligence experts – works hard in a collaborative, all-inclusive environment where good ideas and a positive attitude are the currency of success. If you are ready to make an impact at one of the fastest-growing companies in information security, we want to talk.

We are seeking a motivated Software Engineer, Database with significant experience maintaining and improving enterprise class software applications.


Do you get excited about challenging technical issues that span multiple technologies? Do you like working with multiple teams and working as part of a high performance Software Engineering team? Do you want to work in the hottest security area in the software industry with a company that has grown 100% for the past three years? If so this is the right job for you. This role is full of opportunities to grow technically and make a difference. You will be part of an experienced team that builds and improves Trusted Security Software that protects the IP of over 60% of the F100 Brands.


This position executes post-launch support tasks related to items affecting the functionality, performance, scalability and quality of our products. This position provides support, maintenance and coding of both existing and new products. The person in this role will bring extensive experience with enterprise applications running on Windows Infrastructure. Significant database experience with SQL Server connectivity for high-performance applications is desired.


Qualifications and Requirements:

• 5+ years of experience as a Software Engineer
• Good C/C++ skills
• Strong knowledge of SQL Server required, (Developer profile: Writing, reading, T-SQL, profiling, optimization, troubleshooting Server to Database connectivity, diagnosing and troubleshooting performance issues.) These include
  1. Experience with large/complex relational database.
  2. Strong SQL skills (complex queries, triggers, etc.)
  3. SQL database maintenance (file and storage management, hardware specs, etc.)
  4. SQL debug tools (profiler, debugvw, etc.)

• Good understanding of IIS

• Experience in PHP or .NET on IIS is required for Web App that interfaces with significant amounts of real time security data across multiple databases. Having both is a plus.
• Be able to work on problems of diverse scope (software/hardware/configuration)
• Strong analytical and troubleshooting skills
• Demonstrated results in addressing product issues and driving corrective actions
• Extensive experience maintaining enterprise web/database applications
• Experience using code management and bug tracking tools
• Must be proactive, self-motivated and attentive to detail
• Must be able to work well under pressure and be able to manage multiple items effectively
• Strong written and verbal communication skills. (Ability to White Board and discuss ideas/concepts/process flows)
• Knowledge of popular scripting languages such as Python, bash, and/or perl a plus
• Exposure to install technology on Windows a plus
• BSCS degree or equivalent

Responsibilities include:

• Engage in complex problem debugging on Windows, Mac and Linux
• Understand and duplicate issues reported by Bit9’s OEMs, Support Partners and End Users
• Submit formal product changes to QA and release engineering, resulting in production-quality patches for use by customers
• Verify the product changes prior to submitting for release
• Troubleshoot customer-reported issues, and find a quick solution
• Engage with customers to understand and find a quick solution to their issues
• Merge changes into future product releases

About us: Cyber attacks are now the new normal. Advanced hackers, nation states, organized crime groups and nefarious actors are doing anything and everything they can to get their hands on valuable information that isn’t theirs. With more than enough attack vectors out there, we at Bit9 + Carbon Black are looking for more creative and committed security professionals to protect today’s top organizations.




Bit9 is an equal opportunity employer.




Department: Engineering